This step establishes KPI governance so analytics can scale without constant metric disputes. It focuses on aligning definitions in depth, clarifying ownership, managing the full metric lifecycle (from demand to decommissioning), and enforcing compliance in practical ways.
By the end of this step, you will have a repeatable approach to standardize critical metrics, keep them consistent over time, and prevent uncontrolled metric proliferation.
Step 1: Identify Metric Misalignment and Build Sponsorship
Step 2: Align Metric Definitions in Depth
Step 3: Implement Metric Lifecycle Management
Step 4: Foster Compliance (Certification, Automation, Community)