This step helps you build the organization and culture required for analytics to create impact at scale.
The core idea is simple: even the best metrics and dashboards fail if ownership is unclear, if the engagement model with the business is broken, and if leaders do not role-model data-driven decision-making.
By the end of this step, you will have a clear ownership model for analytics, a pragmatic approach to self-service (central + federated), and a set of culture enablers that make adoption sustainable.
Step 1: Define the Ownership Model
Step 2: Establish a Pragmatic Self-Service Model
Step 3: Build the Business Engagement Model (Service + Product)
Step 4: Drive Culture Enablers (Literacy, Role Modeling, Incentives)